About Us

Who are Real Deals For You?

Real Deals For You (www.realdealforyou.co.uk) is a proud approved stockist of the Real Deals For You promotion ran by Toolbank. We are an online store created and managed by Charles Watson (Ironmongers) Ltd to allow customers to participate in the promotion by accessing amazing products at affordable and discounted prices. With having 2 branches in the West Yorkshire region (Halifax and Leeds), we have a fantastic set off staff who work together seamlessly and are able to offer a fantastic service to you, our wonderful customers. With our experienced warehousing team, we successfully ship out hundreds of orders a day to our online customers while also providing the best service for both local trade and DIY customers.

Charles Watson started out in 1922 as an architectural ironmongery shop, and since then we have expanded our stores and our online networking even with suppliers, to be able to offer thousands of high-quality branded items at prices which all our customers can afford. With multiple online stores available, we ship out to hundreds of customers daily using only but the best courier services.

Toolbank is one of Europe’s leading specialist distributors of both hand and power tools, in association with many of the world’s leading manufacturers and independent DIY retailers. The Real Deals For You Christmas promotion is now in its 30th year, each year offering even bigger and better deals. With the biggest brands at the cheapest prices, you are sure to get your money’s worth this Christmas.

What are the reasons for choosing us?

When purchasing from us, you’re purchasing from a company who have the customers best interest at heart. We want to make sure that our customers are 100% satisfied with their purchase, and that level of trust between us continues to increase. We enjoy working within the DIY/ironmongery industry and the people in it.

Our customer service is always available from 8am-5pm on Mon-Fri. We have all methods of contact covered, enabling you to easily get the help and support you need. We have live chat installed at the bottom right of our website, which let’s you jump straight into a conversation with an experience member of our staff. Another method of contact is over the phone. Give us a ring on 01422 251 251 to get a conversation started with either our sales or support team. Our email is also available for anybody who wishes to email us, whether it be “do you sell this item?” or “how do I use this item?”. Visit the Contact Us page on the top navigation bar, which will give you clear and simple instructions to contact us.

We are an actual store, with 2 depots filled with knowledgeable and hardworking staff. We don’t just drop ship these items, we have them in-store available to purchase over the counter and can be packed, ready to ship to you by our experience warehousing team through a safe and trusted courier service upon ordering. We guarantee that your parcel will be taken care of in the best possible manner.

We have many reasons for you to choose us, and hopefully you can agree. We can only succeed in what we do if our customers are satisfied, and that’s a priority as a business for us. We don’t only just do what a business is expected to do, but we go out of our way to make sure all customers are maximum satisfied with us and their shopping experience.

What are some of our strong points?

Customer Service
Customer Service

Outstanding customer service and advice is available between 8am – 5pm, Monday to Friday

Fast Procesing
Fast Processing

Same day dispatch for items order before 2.30pm

High Quality
High Quality

We only sell the highest quality products, our reputation depends on it

How does the order process work?

Place Order
Place Order

Browse our products and place your order through our quick & simple checkout.

Process Order
Process Order

Your order is printed and picked by our experienced warehouse staff.

Ship Order
Ship Order

Your order is picked up by our courier and sent to a depot closest to your address.

Receieve Order
Receive Order

Your order is placed on a delivery van the following day and delivered straight to your door.

Contacting us easily!

If you have any questions regarding a specific product or, if for some reason, you are having issues with the website then feel free to contact us and our sales/technical team will do their best to resolve your issue. You can contact us on 01422 251251, or enter a live chat which is easily located on the website between 8am and 5pm, Monday to Friday.

Charles Watson's logo Outside Charles Watson's Leeds branch Charles Watson in 1880 Charles Watson Halifax branch in 2018 Charles Watson in 1968 Inside Charles Watson's Leeds branch Inside Charles Watson's Leeds branch Inside Charles Watson's Leeds branch
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